If it charges OK when On in this mode then a downloaded app is the cause of the problem. The phone will restart and a safe mode warning will appear in the lower left corner of the screen Tap OK when Restart with Safe Mode option appears With the phone turned ON, touch the power key as if to shutdown the phone Try starting the phone in "safe mode" and then check if it charges when it is on. Try the following to prove whether it is a software problem or a hardware problem.ฤก.
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